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Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
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Social Media:
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Mobile App:
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Email Support:
Email Celebrity cruises for non-urgent inquiries, ensuring written documentation of your issue.
Steps to Reach a Live Agent via Phone:
Listen to the automated prompts and select the option that best matches your needs (e.g., "existing reservations," "technical support").
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Common Customer Service Inquiries:
cruise Change
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